Cookie Policy

1. Website operator

The website vplustech.ro, hereinafter the “Website”, is operated by:

SC Vplus SRL, with its registered office in Cluj-Napoca, 5 Băișoara Street, Apartment 21, registered with the Trade Register under no. J2001000652123, unique registration code 13863364, hereinafter “Vplus” or the “Operator”.

The Operator’s contact details are:

2. Purpose of this policy

This policy explains how the Website uses cookies and similar technologies, their purposes, and the options available to users for accepting, rejecting, configuring or deleting them.

This policy should be read together with:

• the Privacy Policy;
• the Terms and Conditions of Use;
• the options available in the cookie-preference management tool.

3. What cookies are

Cookies are small files, usually made up of letters and numbers, that may be stored on the computer, telephone, tablet or other device used to access a website.

Cookies allow a website to recognise a device, remember certain preferences, provide services or collect information about how the website is used.

Cookies are not computer programs, cannot execute code and cannot directly access files stored on the user’s device.

Some cookies may involve the processing of personal data such as an IP address, online identifiers, device information, pages accessed or expressed preferences.

4. Similar technologies

In addition to cookies, a website may use technologies with similar functions, such as:

• browser local storage;
• temporary session storage;
• tracking pixels or tags;
• device-related identifiers;
• scripts that measure page operation and use;
• technologies integrated by third-party providers.

In this policy, the term “cookies” also includes these similar technologies where relevant.

5. Types of cookies

5.1. By duration

Session cookies are stored temporarily and are generally deleted when the browser is closed. Persistent cookies remain stored for a defined period or until manually deleted by the user.

5.2. By the entity managing them

First-party cookies are placed or managed by the Website or on behalf of Vplus. Third-party cookies are placed or managed by other entities whose services are integrated into the Website, such as analytics, video content, maps, social networks or other digital-service providers.

5.3. By purpose

Cookies may be:

• strictly necessary;
• functional or preference-related;
• analytics or performance-related;
• marketing and advertising-related;
• associated with third-party content.

6. Strictly necessary cookies

Strictly necessary cookies support the technical operation, security and basic functions of the Website.

They may be used for:

• loading and displaying pages correctly;
• technical session management;
• protecting the Website against unauthorised access and cyberattacks;
• distributing traffic between servers;
• operating the contact form;
• preventing automated abusive messages;
• remembering cookie acceptance or refusal choices;
• retaining settings needed for the Website to operate.

Strictly necessary cookies are not used for advertising and do not require consent where they are essential to provide the service requested by the user.

Disabling them through browser settings may affect the operation of the Website or certain components.

7. Functional and preference cookies

Functional cookies enable the Website to remember user choices such as:

• selected language;
• display preferences;
• region;
• certain accessibility settings;
• content choices;
• other customisations requested by the user.

These cookies will not be activated before consent is obtained where they are not strictly necessary to provide a function expressly requested by the user.

Refusing them may reduce personalisation but will not prevent access to the Website’s main content.

8. Analytics and performance cookies

Analytics cookies may provide information about how the Website is used, for example:

• number of visits;
• pages accessed;
• approximate visit duration;
• general traffic source;
• device and browser type;
• errors encountered;
• general navigation between pages.

This information may be used to assess Website performance and improve its structure, content and user experience.

Analytics cookies that are not strictly necessary will be activated only after the user has given consent. Refusing them will not prevent use of the Website’s basic functions.

9. Marketing and advertising cookies

Marketing cookies may be used for:

• measuring campaign effectiveness;
• limiting repeated messages;
• displaying communications adapted to the user’s interests;
• measuring interactions with promotional materials;
• linking visits across websites or devices.

The Website will not activate marketing or advertising cookies before obtaining the user’s explicit consent. Refusing these cookies will not prevent access to the Website.

10. Third-party content

The Website may include links or, where applicable, content provided by external services, such as:

• video materials;
• maps;
• social-media platforms;
• external forms;
• meeting-scheduling tools;
• other integrated applications.

The mere presence of a link to an external website does not normally cause that website to install cookies. Third-party cookies may be placed when an external service is loaded directly on a page or when the user accesses that platform.

Embedded content that may place optional cookies must be blocked until consent is given where required by law. Third-party providers process information under their own privacy and cookie policies.

11. Cookies used by the Website

At the date this policy is published, the Website is configured to use automatically only cookies or similar technologies that are strictly necessary for:

The Website does not automatically activate analytics, optional functional or marketing cookies before obtaining the user’s consent.

If additional optional services are introduced, the list of cookies, providers, purposes and retention periods will be updated in the preference-management tool and, where appropriate, in this policy before those services are activated.

12. Obtaining consent

On the first visit, the user may be shown a panel for managing cookie preferences.

Through this panel, the user must be able to:

• accept all cookies;
• reject optional cookies;
• configure cookie categories separately;
• access this policy before making a choice.

Inaction, continued browsing or closing the panel does not constitute consent to optional cookies. Optional categories are not activated by default and are not presented through preselected boxes.

Rejecting optional cookies must be as accessible as accepting them.

13. Changing or withdrawing consent

Consent may be changed or withdrawn at any time through the “Cookie settings” or “Cookie preferences” option available at the bottom of the Website.

Withdrawal does not affect the lawfulness of cookie use before withdrawal.

After consent is withdrawn:

• optional cookies will no longer be placed;
• related optional services may be disabled;
• cookies already stored may be deleted through browser settings.

The expressed preference may be retained for up to 12 months. After that period, the user may be asked to make a new choice.

14. Managing cookies through your browser

Most browsers allow users to:

• view stored cookies;
• delete individual or all cookies;
• block cookies from certain websites;
• block third-party cookies;
• block all cookies;
• automatically delete cookies when the browser closes;
• configure notifications before a cookie is installed.

Blocking all cookies may affect the operation of some webpages and online services. Information about managing cookies is available in the help section of each browser. Setting names and locations may vary by browser and version.

Deleting the cookie or information that remembers preferences may cause the consent panel to reappear on the next visit.

15. Processing of personal data

Some cookies and similar technologies may involve processing personal data such as:

• IP address;
• online identifiers;
• device information;
• browser information;
• pages accessed;
• date and time of access;
• expressed preferences;
• general interactions with the Website.

Further information about purposes, legal bases, recipients, retention periods and data-subject rights is provided in the Privacy Policy.

16. International transfers

Certain third-party providers may process information outside the European Economic Area.

Where optional services involve such transfers, they will take place only under the conditions prescribed by the GDPR and on the basis of:

• an adequacy decision adopted by the European Commission;
• standard contractual clauses;
• other safeguards or mechanisms recognised by applicable law.

Optional services involving international transfers will not be activated before consent is obtained where consent is required.

17. User rights

To the extent that information collected through cookies constitutes personal data, users may have the following rights under the GDPR:

• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restriction of processing;
• the right to data portability;
• the right to object;
• the right to withdraw consent;
• the right to lodge a complaint with the competent authority.

Requests to exercise these rights may be sent to dialog@vplustech.ro.

18. Updates to this policy

This policy may be updated if:

• new cookies or services are introduced;
• cookies are removed;
• service providers change;
• purposes or periods of use change;
• the Website changes;
• applicable law changes.

The updated version will be published on the Website and the date of the latest change will be stated at the beginning of the document.

19. Contact

For questions about the use of cookies or data protection: